Dear Friend,
As someone with two decades of experience in the technology sector, I can tell you our government’s use of technology could and should be more efficient, flexible and customer-centric. If you’ve ever needed help from a federal agency and looked for resources online, you know this problem all too well. Whether it’s applying for student loans or signing up for Medicare online, too often taxpayers encounter an unfriendly and confusing user-platform and come away with an unsatisfactory experience.
That’s why the President started the U.S. Digital Service (USDS), temporarily bringing in the technical know-how of industry experts to the tech-challenged federal government. USDS helps to identify, fix and prevent large-scale technology problems within government so taxpayers get the greatest possible return on their investment. But with the end of the current administration approaching, USDS is at risk of shuttering completely.
Some of the most talented tech minds in the world are willing to forgo more lucrative private-sector jobs because they want to improve our country – and we shouldn’t let this opportunity go to waste. With this goal in mind, I introduced the U.S. Digital Service Act (H.R. 5372) to extend the life of the USDS for 10 years. This bill would ensure USDS continues to improve government use of technology, save taxpayer dollars and provide people the quality of government services they deserve.
As always, my office is here to serve you. If you have questions or comments about the topics that matter most to you, I encourage you to contact me through my website. You may also keep up-to-date on what I’m doing by following me on social media. If you need assistance dealing with a federal agency, such as the IRS or the VA, please do not hesitate to contact my Bothell office at (425) 485-0085.
Sincerely,
Suzan
