Dear Friend,
Assisting my constituents is the best part of my job. Some of the most rewarding moments are when my office is able to help people access the benefits and services they need.
For example, my office is always available to help veterans navigate the bureaucracy of the Department of Veterans Affairs (VA). Too often, our nation’s heroes face obstacles to the care and benefits they have earned — like Joseph, an Army veteran from Bothell, who reached out to my office earlier this year when the VA refused to pay for his emergency room visits. Thankfully, we were able to contact the agency on Joseph’s behalf and get all $11,000 covered.
John, an Air Force veteran from Redmond, also reached out to request my assistance with the VA. He had mistakenly overpaid for prescription drugs by more than $3,000, and the VA hadn’t refunded him in months. After my office reached out to the VA, the agency refunded him the full amount of what he was owed.
And then there’s Lee, a member of the Marine Corps Reserve and Air National Guard, who was wrongly denied a VA home loan because his service hours were recorded incorrectly. With the help of my office, Lee was able to fix his service record and receive his certificate of eligibility, allowing him to put a down payment on a new home for him and his family.
Unfortunately, stories like these — where constituents aren’t getting what they need from the VA or another federal agency — are too common. If you’re a veteran in need of a helping hand, or if you know someone who is, my office is here to help. Please don’t hesitate to contact me at (425) 485-0085.
Also, if you have questions or comments about the topics that matter most to you, I encourage you to contact me through my website, or you can keep up-to-date on what I’m doing by following me on social media.
Sincerely,
Suzan
